Want to become partner

FLIPO – is a returns platform which offers the customers of your shop a quick and easy way of returning their items.

This solution allows the stores to administer returns with more convenience and efficiency and the buyers to return their items using Omniva terminals.

Become our partner and offer convenient returns to your customers.

Receive an offer

Benefits for your customer

FLIPO offers your customers an easy way to return their items: they select the e-store, read the returns policy, complete the returns form and state the reason, and finally return the item conveniently via the Omniva terminal network that has as many as 300 terminals throughout Lithuania.

Advantages to your customer:

quick and easy returns using a convenient returns platform

a clear returns process

direct returns – no need for a separate arrangement with the e-store

returns can be made 24/7 via the terminal

Benefits for you

FLIPO gives you an opportunity to not only simplify the administration of returns but also to increase the number of loyal customers. Research shows that improving the procedure and guarantee of returns results in as much as a third of respondents buying online more often (E-commerce in Lithuania 2019; Gemius).

Service advantages to you:

monitor and track returns on a single convenient platform

systematically collect feedback from customers and make necessary changes

encourage customers to choose to replace and item instead of returning it

stimulate online sales growth and encourage confidence in the e-store

How to use the returns service?

It is so easy to become our partner and to use the services of FLIPO returns platform:

submit a request and receive our offer

your e-store profile is created on the returns platform

the buyer completes a returns form; they place the parcel into the terminal and return the item to you

you receive the item and refund the customer or send them a replacement item

Become our partner

Become our partner and offer convenient returns to your customers.

Receive an offer